The first part of the presentation will overview ISTA 7E and Standard 20's point of view from a laboratory standpoint. Part II of the presentation will be a case history of one lab's experience, it will cover some of the specific details and nuances encountered during the process of becoming 7E certified. Such instances include procedures that needed to be modified or implemented, employee training, and customer awareness of what the standard requires. This will also cover some of the requirements of Standard 20 that overlap with ISO 17025. Finally, the majority of the presentation will be about putting a thermal package through the paces and the glitches you may run into during your first test.